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Meeting care sector challenges and a sustainable future: Springhill Care Group Investors in People Case Study.

Meeting care sector challenges and a sustainable future: Springhill Care Group Investors in People Case Study.


Springhill Care Group in Lancashire share their Investors in People story in a new film and case study released today.

Springhill Care Group is an award winning provider of nursing, residential, rehabilitation, dementia and day care in Lancashire and Bristol. With three care homes, they have a workforce of over 400 dedicated staff. 

Working with Investors in People for the last twenty years as a framework for best people practice, in 2016 the Group also became the first care organisation in the North of England to achieve IIP Gold against the sixth generation Standard. 

But with rapid change and increasing challenge in the care sector, the Group is now using IIP to help re-focus their people strategy so they can prepare for a sustainable future.

This focus has led to further success and growth as an organisation with significant benefits and innovation in areas such as talent management, absence and recruitment and retention.

“We really value our people at Springhill and without investing in them, we simply wouldn’t have the engaged and developed workforce we need to care for our communities” explains Virginia Perkins, Head of HR. 

“Investors in People and in particular the latest generation of the Standard, allows us to review our approach and be more creative and ambitious especially in areas such as performance management, reward and recognition and creating sustainable success. 

“It’s a fantastic way of exploring what we do well or can develop, why and how we can build on it to support our future – particularly in light of increasing care sector challenges. 

“It is also a way to really involve our people in the business too, seeing Springhill Care Group from every perspective and gaining their invaluable insight.”

Sharing their experiences of working with the Standard and how it has helped them to innovate in areas such as skills, talent and leadership development, you can view the film below and download their case study here.

If you would like to find out more about IIP, why not come along to one of our introductory workshops? Search our events calendar for a session near you. Alternatively, please get in touch for more information on how to get started.